Whats New in tuitbids.com.au

What are Gumby Auctions?

Gumby Auctions are beginner Highest Unique Bid Auctions. Only members who have not won an auction can place a bid on a Gumby Auction. If you win a Unique Auction (including a Gumby Auction) you will no longer be able to place bids on any more Gumby Auctions, however, any existing bids placed prior on other Gumby Auctions will remain active.

How are the number of bids placed now limited?

We have introduced another new option to the Unique Bid Auctions which allow us to limit the number of bids any one member can place on specific auctions. We will continue to run "Unlimited" bid auctions where members can place as many bids as they like on the auction, but we will also now offer Limited Bid auctions which will allow members ONLY to make a limited number of bids on the individual auction giving a much better chance of winning.

Return to top of page

What is Tuitbids?

What is tuitbids.com.au?

Have you ever heard or found yourself saying, “when I get around to it (tuit)?” When you win an auction at tuitbids.com.au you will have the ability to go shopping and spend the voucher on whatever you choose. Now you can Get Tuit, Go Shopping!

Tuitbids.com.au is a Highest Unique auction website. Tuitbids.com.au provides the members who has the Highest Unique bid value at the end of an auction (when all the required bids have been placed) the opportunity to puchase the specified Gift Cards or vouchers from one of Australian major retail stores for a fraction of the cost of the normal RRP (the actual winning Highest Unique Bids value).

At tuitbids.com.au the currency is “tuits”. Once you have registered, you will need to purchase tuits to be able to place a bid on any of our Unique Auction.

How does Tuitbids work?

1. Register as a member of tuitbids.com.au
2. Add money to your Member’s Account using PayPal
3. Choose an Auction to bid on
4. Confirm and place your bid
5. The idea is to have the Highest Unique Bid when there are no remaining bids available.
6. If your bid is the Highest Unique Bid then you will win the auction and the tuits will be taken out of your account

What can I win?

At tuitbids.com.au we specialise in gift cards and vouchers from Major Australian retail stores. These allow our members to purchase what they want, when they want. No more winning items that you don't really want or need.

Return to top of page

How do I join and what does it cost?

Who can become a member of tuitbids.com.au?

To become a member of tuitbids.com.au you must meet the following criteria:

• Be 18 years of age or over
• Have a valid delivery address and
• Live in Australia.

How do I join?

Click on the “Join” button on the homepage or click on this link to join now! Fill out your registration details. Make sure your details are accurate as you will be sent an email to you asking you finalize your registration. Once you do, you can buy tuits and start bidding!

How much does it cost to become a member of tuitbids.com.au?

It is free to join Tuitbids, it only costs if you wish to bid on the Unique Auctions.

How many memberships can I have?

You can have as many memberships to tuitbids.com.au as you like, but each account must be opened using a different email address.

Return to top of page

What if I forget my username and/or password?

Your username is your email address. If you happen to forget your password for the site, you can click on the “Forgot Password” link and your password will be automatically sent to the email address you supplied as your username.

Will you share my user information?

For more information on this area check out the “Privacy Policy” and “Terms and Conditions” pages which are part of the tuitbids.com.au website.

How do I cancel my membership?

Email us at admin@tuitbids.com.au and write Cancel Membership in the subject line, canceling you membership is subject to section 7.3 of the Tuitbids “Terms and Conditions”.

Return to top of page

Tuits Per Bid (Admin Fee)

What does Tuits Per Bid mean (Admin Fee)?

On tuitbids.com.au the Tuits per Bid fee is an administration charge allowing us to provide our members with the ability to purchase these giftcards and vouchers at these reduced prices. Every time a member places a bid on any of the Unique Auctions the Tuits per Bid fee will be charged and the members account adjusted accordingly. All feed are paid in tuits. One Tuit equals one Australian dollar.

How many Tuits does it cost to place a Bid?

The number of Tuits per bid will vary depending on which auction you are bidding on. The higher the RRP value of giftcard or voucher, the higher the number of Tuits it will cost for you to place a bid.

Each additional bid made on the same auction will be discounted. This discount is cumulative and will be provided on the next 4 additional bids made on that auction. The Standard Consecutive bid discount is 5%, so therefore the initial Tuits per bid would be at full value, the 2nd bid would be 5% less than the 1st, the 3rd bid would be 5% less than the 2nd and so on until the bid reaches the 5th bid where the bid price will be fixed at this lower discounted value for any more bids placed.

Example for a $250 voucher
Tuits per Bid fee: 5.00
1st Bid Fee = 5.00 Tuits
2nd Bid Fee = 4.75 Tuits
3rd Bid Fee = 4.51 Tuits
4th Bid Fee = 4.29 Tuits
5th Bid Fee = 4.07 Tuits

Each additional bid @ 4.07 Tuits.

Return to top of page

Are the Tuits Per Bid refundable?

Tuits are only refunded if an auction is cancelled. If an auction is cancelled the Tuits will be deposited back into each member’s account.

When will I be charged Tuits?

You will be charged the Tuit per bid amount from your member’s account as soon as a bid is placed. There must be sufficient funds in your account to cover the Tuits per Bid amount, otherwise the bid will not be able to be placed. You do not need to have enough funds in your account to cover the actual amount bid, but you will need to ensure the fund are available if you do win the auction.

Why am I charged Tuits to place a bid?

The Tuits it costs you to place a bid covers our costs to run the auction and provide the vouchers or giftcards.

When will I be charged my Bid Amount?

You will only be charged your Bid Amount if you are the auction winner, ie. If you had the Highest Unique Bid. If you do not have sufficient Tuits to cover this amount, you will be sent an email to notify you that you have insufficient funds in your account. You will have ten days to deposit the required funds into your account.

What happens if I don’t pay a winning bid amount?

If you do not deposit funds into your member account within the required 10 days, Tuitbids will donate the voucher amount to a charity.

Return to top of page

The Bidding Process

How do I bid?

For details on how to bid, check out the step-by-step guide.

When can I submit bids?

Once you have registered and purchased Tuits through Paypal you are welcome to place a bid at any time, 24 hours a day, 7 days a week.

How many bids can I place in a single auction?

Bidders may only bid the number of times as indicated by the "Bids left" counter unless the Bids per member is listed as "unlimited", then a member can bid as many times as they wish. After placing a bid, the bid cost after is discounted as long as you have sufficient funds available in your member’s account.

How long will an auction remain open?

Each auction will continue to accept bids as long as the required number has not yet been met. If you have placed a bid on an auction, you will receive an email to notify you that the auction is closed.

Return to top of page

What is a Highest Unique Bid, a Unique Bid and Not Unique Bid?

Looking at the above bid example, you will see that 3 people have bid 4 & 5 Tuits. The members who have bid 5 Tuits have placed the highest bids, but they are Not Unique. The member who placed the bid of 2 Tuits has a bid status of a Unique Bid because they are the only member who has bid that amount. The bid amount of 3 Tuits is not the highest bid in the auction (5 Tuits is the highest bid) but it is the Highest Unique Bid because no other bidder has bid a higher unique amount. The Highest Unique Bid is deemed to be the Winning Bid.

How is the winning bid determined?

The winning bid is determined by the bidder that submits the highest qualifying unique bid accepted by Tuit Bids.

Return to top of page

What if there is no Highest Unique bid?

If there is no highest qualifying unique bid then the winner of the auction will be the first member that placed the highest bid from the highest two bids. For further details see Terms and Conditions Section 8.7 - Declaring a Successful Bid.

How will I know if I have the highest unique bid in an auction?

Once you have placed a bid, you will be able to see if you have a unique bid or not and whether it is the highest unique bid. Once you have the highest unique bid, you can see if the status changes by logging in and checking your transactions.

Can I participate in more auctions even though I've already won another auction?

Yes, you can participate in as many auctions as you like. Only those who have not won an auction can bid on the Gumby Auctions.

Can I bid on more than one auction at a time?

Yes, you can bid on as many auctions as you like.

How many bidders can there be on each auction?

The amount of bidders on each auction varies. Some auctions have limited spaces depending on the number of bids each member can place on an auction, giving much better odds. However, there are also auctions which have "Unlimited" bids per members which allow for more bids by each member.

Return to top of page

When I try to submit a bid an alert reads, “my bid is higher than the Maximum Bid Amount".

If this message appears, you will need to lower your bid. You can see the maximum amount you can bid where it says “Max bid”

Can I bid higher than the Maximum Bid Amount?

No, you can only bid equal too or less than the maximum bid amount.

What happens if two people submit the same bid?

If two people submit the same bid the bids will not be unique. You can check the status of your bid by logging in and checking your transactions.

Can I review the auctions I've entered?

As a member of tuitbids, you can review your bids by selecting “my transactions” once you have logged in.

Are members able to see what the highest bid is during a live auction?

Member’s can only view bids that they have made. You are able to see whether you have a unique bid and whether it is the highest unique bid or not.

Return to top of page

Does Tuitbids have control over the bidding process?

No, the bidding process is automatic. Tuitbids has no control over the bidding process and there is no way for tuitbids administration staff to see what bids are made on any running auction.

What happens if there isn’t enough money to cover a winning bid?

If there isn’t enough funds in your account to cover a winning bid, you will be sent an email to ask you to add money into your account and you will have ten days to buy tuits.

How do I know if my bid was successfully submitted or accepted?

Once you have made a bid, a message will appear on the screen saying that your bid has been successfully submitted. It will also tell you if your bid is unique and whether it is the highest unique bid.

Can I change or cancel my bid once it has been submitted?

No, once a bid has been submitted it cannot be changed or cancelled.

Do I get notified when an auction starts or ends?

All future auctions will be displayed on the Coming Soon section of the website. If you have placed a bid on an auction you will receive an email notifying you when that auction closes.

Return to top of page

Am I able to view the results of an auction once it is closed?

Yes, you are able you can see the results of a closed auction by clicking on the Results page. You are able to see the results of both Unique and Reward Auctions.

Return to top of page

How do I buy Tuits? (purchase credit)

How do I know that your web site is secure for my Credit Card transaction?

You can only buy Tuits through Paypal. Paypal is a secure site that is internationally renowned.

What forms of payment do you accept?

At this stage we only accept payment through Paypal. For further details of Paypal’s payment features please see www.paypal.com.au

How long do I have to pay?

Payment for each bid (Tuits Per Bid) is automatically deducted from your member’s account upon placing a bid. A bid will not be accepted if you do not have sufficient funds. If you win an auction but do not have sufficient funds to cover the winning bid amount, you will have ten days to deposit the funds.

Can I pay using another method such as cheque or direct deposit?

No, at this stage we only accept payment through Paypal.

What happens if an auction is cancelled?

If for any reason the auction is cancelled then all bids placed will be credited back to the bidders in full.

Return to top of page

Reward Auctions

What is a reward Auction?

A reward auction is our way of saying thank-you for your support. This auction does not require Tuits. You can only use reward points earned to place a bid.

Do reward auctions cost me anything?

No, reward auctions are free!

How can I win an auction for free?

Follow the link on our homepage Reward Auction and place a bid using your reward points.

How do I earn points for the reward auction?

There are several ways to earn points for reward auctions. You earn points when you sign up, when you place bids on Unique Auctions, when you log in on your birthday, when you refer friends to tuitbids.com.au and when those friends make bids on unique auctions. Finally you will also earn Reward points for each year you remain a member of tuitbids.com.au.

What happens if I am outbid?

If you are outbid in a reward auction, your reward points will be returned to you.

Return to top of page

How are the vouchers delivered?

Are their any Postage, Shipping or Transport costs?

No, the vouchers will be sent to you free of charge.

Can I have the voucher delivered to an address outside of Australia?

No, we will only post to places within Australia.

When will I receive my voucher?

You should receive your voucher within 10 working days once the Highest Unique Bid value has been paid.

What happens if I don’t receive my voucher?

Let us know if you do not receive your voucher as it will be insured and tracked.

Return to top of page

Other Questions?

What do I do if I get an error messages?

There may be a technical fault we are not aware of. Please send an email to admin@tuitbids.com.au and tell us what the problem is. We will attempt to resolve the issue as quickly as possible.

Do the vouchers have an expiry date?

All vouchers have an expiry date, most are 12 months, but this may vary depending on the voucher supplier. Please see the voucher information for details of the expiry date associated with each voucher.

Are vouchers exchangeable for cash?

No, vouchers are not exchangeable for cash.

What if I lose my voucher?

The vouchers are equivalent to cash so keep it safe!

My question wasn’t answered in FAQ’s?

Email us and ask. Our address is: admin@tuitbids.com.au

Return to top of page